We're hiring a Senior Operations Executive to drive operational accuracy, execution discipline, and cross department coordination as the company scales.

Role Overview

This role focuses on maintaining system accuracy, operational tracking, SOP execution, and structured workflows across departments.

As a Senior Operations Executive, you'll hold operational alignment across Sales, Product, Marketing, and Operations, making sure tasks, timelines, and processes are followed consistently.

This is a senior individual contributor role inside a fast scaling software and systems company working with professionals across healthcare, legal, finance, real estate, and technology.

If you are highly organized, system focused, and known for strong follow up and execution discipline, this role fits.

Key Responsibilities

Senior Operational Execution

Oversee day to day operational and administrative activities across departments
Ensure tasks, timelines, and deliverables stay on track
Track assignments, follow up with teams, and close execution gaps
Maintain operational discipline and consistency across workflows
Escalate risks, delays, or system gaps to the Operations Lead when required

System & ERP Ownership

Maintain and update company ERP data with high accuracy
Ensure trackers, sheets, and internal systems reflect real execution
Monitor system usage and identify inconsistencies or misuse
Suggest improvements to workflows, trackers, and system structure
Support implementation of new operational tools and system updates

SOP Execution & Process Improvement

Ensure all SOPs are followed across departments
Maintain updated SOP documentation based on real operations
Identify process gaps and recommend operational improvements
Support rollout of updated SOPs and workflows
Ensure teams understand and follow defined operational processes

Interdepartmental Coordination

Coordinate closely with Sales, Product, Marketing, and Operations teams
Track cross team dependencies and shared deliverables
Ensure smooth handoffs between departments
Resolve operational blockers through structured coordination
Maintain alignment across teams on operational priorities

Program & Office Operations

Coordinate internal programs, meetings, and company activities
Oversee onboarding and offboarding execution with proper setup
Maintain workspace readiness, cleanliness, and operational standards
Manage inventory tracking, utilities, and office supplies
Ensure purchase requests and approval workflows are followed

MTO Program Oversight

Oversee execution of the Management Trainee Officer (MTO) Program
Monitor trainee progress, assignments, and learning milestones
Ensure trainees follow company systems, discipline, and operational standards
Coordinate with department leads to assign meaningful training tasks
Track performance, feedback, and development of MTO participants
Ensure the program develops future team members aligned with company systems and culture

Policy & Communication Oversight

Ensure internal policies and operational rules are followed
Maintain official communication channels across departments
Track and manage leave records and approvals accurately
Ensure communication follows company protocols
Flag policy issues or misuse for appropriate action

Reporting & Operational Tracking

Prepare daily, weekly, monthly, and quarterly operational reports
Maintain monthly, quarterly, and yearly KPI tracking systems
Share structured updates with leadership
Highlight risks, delays, and execution bottlenecks
Maintain accuracy across all operational reports and dashboards

Team Support & Mentorship

Support and guide junior and mid level Operations Executives
Train team members on operational systems and workflows
Help maintain execution discipline across the operations team
Support hiring and onboarding when required
Act as a reliable execution point for leadership

Requirements

3+ years experience in operations or administrative operations
Strong execution discipline and follow up ability
Experience working with ERP tools, trackers, and SOP based systems
Ability to coordinate across multiple departments
Strong reporting, documentation, and data accuracy skills
Calm, responsible mindset with strong ownership
Comfortable using and exploring AI tools in your operational work, with enthusiasm and a genuine hunger to learn and grow

This role suits professionals who value system accuracy, operational structure, and disciplined execution.

Benefits

As a system driven, fast scaling U.S. registered software agency, Brandsquare maintains a structured set of benefits designed to support the wellbeing, professional development and long term stability of our teammates.

The following outlines the workplace benefits and support systems that exist within the Brandsquare operating structure.

2.1 Compensation Benefits

Monthly Base Compensation
Monthly Allowances (Accommodation, Lifestyle, Conveyance, Connectivity)
Yearly Two Festival Bonuses (Eid al-Fitr & Eid al-Adha)

2.2 Performance Benefits

Quarterly Increments: Up To 04 / Year
Mandatory Increment: 01 / Year
Appreciation Rewards: Quarterly Performance Based Cash Rewards

2.3 Welfare Benefits

Healthcare Support Fund
Fitness Support Fund
Knowledge Support Fund
Newborn Support Fund
Condolence Support Fund
Emergency Support Fund
Memorial Support Fund
Security Support Fund
Tenure Support Fund

2.4 Standard Benefits

Fully Subsidized Lunch From Renowned Catering Partner
Unlimited Snacks Access From Dedicated Snacks Corner

2.5 Cultural Benefits

Cultural Celebration Gifts
Special Day Celebrations
Internal Recognition Rewards
Monthly Casual Daylong Trips
Annual Official Weeklong Trips

2.6 Growth Benefits

Access To Premium Courses
Access To Expert Sessions
Access To Software Suites

Leaves

Brandsquare leave structures follow national labour standards and are administered according to tenure, eligibility timelines and internal policies.

3.1 Standard Leaves

Casual Leave: 10 Days
Sick Leave: 15 Days
Earned Leave: Up To 15 Days

3.2 Special Leaves

Maternity Leave: 120 Days
Paternity Leave: 10 Days
Recovery Leave: Up To 10 Days
Bereavement Leave: 3 Days

3.3 Performance Based Leaves

Excellence Leave: 10 Days
Anywhere Leave: 10 Days

3.4 Holidays

Weekly Holidays: 52 Days
Festival Holidays: Approximately 11 Days
Government Holidays: Approximately 11 Days

These entitlements are structured to protect your wellbeing and ensure you maintain a healthy work life balance throughout your journey with us.

About Brandsquare

Brandsquare Limited is a fast scaling, U.S. registered software and systems company operating across the United States and Bangladesh. We're a team of around 15 across development, design, product, and growth, working with professionals in regulated industries including healthcare, legal, finance, real estate, and technology.

Our Bangladesh office is in Uttara, Dhaka. We run on systems and structure, with a focus on professionalism and long term growth.

Why Join Brandsquare

As a Senior Operations Executive, you'll hold the company's execution system together.

Your work ensures:

Systems stay accurate and organized
Teams stay aligned across departments
Operational workflows stay structured and disciplined
Leadership gets reliable operational insight

You're not just supporting operations. You're maintaining the execution system that keeps the company running smoothly as it scales.

If you're the person who keeps execution tight while everyone else moves fast, this one is for you.

Sr. Operations Executive